WHY HAS THE WEBSITE CHANGED?

The website has undergone changes as part of a transition to new ownership and branding. This is part of our effort to better serve you with improved services, updated technology, and a fresh look aligned with our future goals.

WHO OWNS THE COMPANY NOW?

The business is now owned and operated by Johny Winstone, a trusted provider of financial services with a strong track record in the industry. Johny brings with him a talented team of experts who are dedicated to delivering exceptional financial services, personalised guidance, and a client-first approach. Together, they are committed to building on the company's strong foundation while introducing innovative solutions to better serve your needs.

WHAT DOES THIS MEAN FOR EXISTING CLIENTS?

Your accounts, services, and data remain secure and unchanged. You can continue using our services as before. If any updates are required on your end, we will notify you directly.

IS MY PERSONAL AND FINANCIAL DATA STILL SECURE?

Absolutely. Protecting your data remains a top priority. We’ve ensured a seamless and secure transition that complies with all industry regulations and data protection standards.

WILL THE SERVICES OR PRICING CHANGE?

In the coming months, there may be some enhancements to our services. If any changes to pricing or products occur, we will notify you in advance and present you with your available options.

While providers may increase your premiums, we’re always happy to review your policy to ensure it aligns with your current circumstances and that we’re managing your premiums effectively. We don’t charge any fees for this service; however, we do receive a commission on new business and a servicing commission.

WILL I BE WORKING WITH THE SAME TEAM OR ADVISER?

In many cases, your existing contacts remain the same. If your advisor or representative has changed, you will be contacted directly with updated contact details.

WHAT’S THE NEW REBRAND FOR?

The re-brand includes a new company logo, and website design. These changes reflect our renewed vision and commitment to delivering modern, client-focused financial services with your future in mind.

DOES THIS MEAN MY POLICY CHANGES?

Rest assured, your policy remains in place and unaffected by our branding changes. Your policy and the benefits will remain as they were pre these changes.

We continue to operate independently as your trusted adviser, committed to offering solutions aligned with your individual needs. With the new ownership comes access to improved provider capabilities and potentially broader product options—but your current policy is not being modified.

HOW CAN I GET SUPPORT?

You can reach our support team through the Contact Us page, by emailing service@centastone.com or calling 0800 543 384. We're here to help with any questions.